Impact of COVID-19 on the telecom sector

Impact of COVID-19 on the telecom sector

Telecom businesses are one of the top best-evaluated ventures in the market. With the developing time of digitalization, the industry has doubled its pace in the present pandemic crisis. According to the assets it is seen that the media transmission industry produces an upwards of roughly (1.4 trillion USD) in administration incomes every year. Subsequently with the rising pace of these market income are making a superior main thrust on the telecom business with a superior compound yearly development rate CAGR.

Pandemic Outreach:

The brisk spread of COVID-19 and expansion in nations forcing limitations on development, our everyday lives have required additional time at home and more use of information for work and recreation, bringing about a critical effect on the Telecom part positively. The millennial, as well as the more established age, is likewise attempting to cope up with the web relaxation. This pandemic effort has influenced the world in various ways, however as far as income or piece of the pie, the telecom business is developing with its twofold speed. For instance, the normal day by day in-home information utilization in the United States has expanded fundamentally during the crown infection (COVID-19) flare-up in March 2020. Also, when contrasted with a similar time in March 2019 the everyday normal in-home information use has expanded by 38 percent to 16.6 gigabytes, up from 12 gigabytes in March 2019.

Time Frame:

COVID-19 is prompting a great deal of vulnerability around the spending sway on different innovation markets and according to the records, the telecom industry has vastly improved different businesses in IT spaces and start-ups. The general period can't be anticipated. However, the investigation demonstrates that the upcoming year is anticipated to be least affected by this pandemic shutdown, versus other businesses that will grow slowly and some might shut down as well.

Before the pandemic, media transmission businesses offered different types of assistance all over the world. The media communications industry has changed nearly everything, attributable to the reality of client needs and serious scenes moving in manners that a couple of businesses could have anticipated. Besides, before the flare-up, the Telco business was driving at its undeniable speed, and now also amid the pandemic, we have seen consumers getting attracted to data, more than 50% of the focus is shifted on data. The agenda of the telecom industry around the world is concentrating on customer experience management.

Impact of COVID-19 on Telecomm Industry:

The effects of COVID-19 are being felt around the world and are having a significant impact on the Telecom sector. As increasing numbers of countries impose restrictions on movement, people are spending more time at home for work and leisure and using vastly higher amounts of data. With so much disruption and the increasing threat of feeling isolated, they need to stay connected is more important than ever. Though social distancing is what we all have to practice but being “interconnected” in the fight to overcome this global pandemic is much more important. Telecommunications companies are focused on increasing network resiliency and looking at how COVID-19 impacts their planned investment, particularly in 5G. The telco is also making changes to benefit customers, who during this time need networking services more than ever. Network usage is skyrocketing, with many Telco’s reporting large spikes. In some countries, the volume of voice calls is also increasing exponentially. COVID-19 is also leading to the collaboration of businesses as operators across the US are increasing capacity by borrowing spectrum from competitors which might have been unthinkable weeks ago.

Financial Impacts:

As the world continues to cope with the effects of COVID-19, the telecom and tech sector has undoubtedly come to the forefront as the golden child of the global economy. While telcos have historically been less affected by recessions, some Telco’s may face issues with cash flow in the long term, similar to other industries. Investment in core data infrastructure and telecoms are increasingly attractive to investors and start-ups, they might be looking to a broader group of financial investors for next phase development. Many companies are looking at long term investments in their networks, and in some cases, pulling forward investment in 5G because of its increased reliability and speeds.

Revenue Decline/ Purchasing Power:

As the new coronavirus outbreak forces potential customers to spend time indoors. Staying indoors and not able to move out means net subscriber additions fell by at least 2 million in March alone and may dip further. On a regular month, the average net addition is 3 million subscribers, but because of the virus impact, it may come down to well below 1 million. It takes 30-45 days for a new subscriber’s bills to impact the revenue and therefore the impact of lesser new subscribers will show up only in the first quarter of the new fiscal year. Telecom companies are expanding their 4G network and also trying to get customers to move from 2G phones to smartphones, which needs new SIM cards. But these plans will face a hurdle as people cut down on venturing out to avoid contracting COVID-19. Therefore, the fall in subscriber numbers is unlikely to have an immediate impact on the average revenue per user.


High Definition traffic which has been downgraded by Netflix/Google and others will come back and consume capacity since connectivity becomes the lifeline of people. There may be a short pause but medium to long term CAPEX spending will increase. Work from Home will continue to become a ‘new way of working’ thereafter. As there will be a massive shift in workplaces, remote and virtual working will be ‘new normal’. Governments all over the world are taking informed action/ decisions and evaluating their decision based on Data analytics. Data has become a new oil and will be key in any decision making. AI will further play a greater role in inaccurate predictions.

Post COVID-19 Scenario:

What is becoming more exciting, how we communicate and conduct business in the future will forever be transformed due to the crisis. In the long term, the outlook remains positive, as reliable connectivity becomes a critical commodity. Working from home will become more commonplace and communication platforms such as Zoom, Go-to-webinar or even Facebook watch will be used more frequently to replace face to face meetings. Telco networks will gain first-hand experience in dynamic network traffic management while businesses and their Telco partners will have a better understanding of the challenges of home working. Therefore, from a telecommunication perspective, this crisis has challenged the industry to invest in existing infrastructure and game-changing technology. Ultimately, telecom executives expressed confidence in their abilities to step up and meet the demand of a shut-in world.